common questions asked

Allure is located in the heart of Downtown, Diamond pay to park is available on the back side of our building or meter parking along 5th ave and B st.

You will not need to bring a change of clothes unless you desire to do so, Allure provides comfortable robes for all massage services.

* Please note at this time due to Covid we are only providing robes for Vichy treatment services.

We ask ask clients if they have traveled in the last 7-14 days before appointment, and if anyone in the household has been sick, you will not need to provide a Covid test.

Yes, for you protection and others we do require a mask for the duration of all services.

All sales on Gift Cards are final.

No, for your convenience, our Gift Cards never expire and can be re-charged and re-gifted as many times as you would like.

We ask that you notify our service team at least 24 hours before canceling services, cancellations 3 times or more will result in a 50% deposit for all future services.

Some appointments will require a 50% deposit to hold the appointment, services with a total over $300 will require a deposit.

We advise to wait 4-8 weeks between hair colors, however some clients may need to come in sooner or later.

Perming will need to wait at least one week after receiving a hair color. highlights and perming is not recommended.

The Kerasilk treatment is a service that provides long-lasting smooth-soft hair for up to 3-5 months, a consultations is required.

The age limit for hair services is 6+ all children must be accompanied by an adult.

We require a deposit for appointments booked longer than 3 hours, also for all perms, Kerasilk treatments and bridal appointments.

At this time we are not performing hair extension services.

Allure does not perform couples massage however our service team can find you the availability to have your massage services booked for the same time in separate rooms.

We do not accept medical Insurance however we can provide you with a receipt at checkout for your tax records.

All of our massage therapist specializes in their own techniques and pressures, you may request more information during booking to match a provider to your specific needs.

Children ages 15 and under must be accompanied by an adult at time of service in full consent with a request for the parent guardian to be present in the room.

We advise our pregnant clients to delay all massages until their second trimester and avoid massages close to due date. 

*Please consult with your medical provider before receiving massage services.

We allow clients the freedom to undress at your own comfort level. our providers take extra care in draping, you may leave your under garments on if you wish.

The Vichy massage is a full body immersion water massage, you will not need a bathing suit however if you prefer you may bring one.

We advise waiting at least 2-4 hours after having a alcohol beverage and receiving a massage to avoid dehydration and increased blood alcohol levels.

All of our tools are thoroughly washed and properly soaked in salon professional Barbicide between each use, we do reuse nail files, buffers or cuticle sticks. These items are disposed of or given to you at the end of your service.

The minimum age for nail services is 5 years+

We respectfully ask that if possible to leave all children with your care taker to ensure yourself and other clients may enjoy a relaxing environment. 

Due to Covid we urge you to notify our service team during booking, to allow a time when other clients are not present in the room so that you may enjoy your beverages mask free.

When booking allows we accept all bridal and everyday gatherings. Our service team will assist you in booking times, and other accommodations.

You are more than welcome to bring your own choice of polish, please be sure your product quality is suitable for you technician to perform the service.

No, we advise clients not to shave before a pedicure to avoid skin irritation from spa scrub.

When you come in for any wax your hair should be at least the length of a grain of rice or 1/4 inches.

No, your Esthetician will need to work with a certain amount of hair to perform a successful wax service.

At this time all facial services have been temporarily limited due to Covid 19 measures from our service menu. Please ask our Client Service Team prior to booking.

Children between ages 15 and under must be accompanied by an adult with full consent.

Pregnant women can receive wax services while pregnant, Your senses may be more prone to sensitivity.

You may exfoliate about two days before your wax service, however we do not recommend exfoliating the day before a wax to avoid skin irritation.